Talking on the phone with dysarthria (a speech disorder that affects the muscles used for speaking) can be challenging, but there are strategies that can make it easier. Here are some helpful tips for both the person with dysarthria and their conversation partner:
Tips for the Person with Dysarthria
- Prepare Ahead of Time
- Think about what you want to say before the call. Jot down key points or phrases if it helps you stay organised and focused.
- Speak Slowly and Clearly
- Take your time when speaking. Slowing down can improve clarity and help your listener understand you better.
- Use a Clear Voice
- Try to speak at a steady volume and project your voice. If your voice is soft, you might want to find a quiet place to make the call.
- Use Simple Sentences
- Keep your sentences short and straightforward. This can make it easier for you to communicate your message clearly.
- Practice Breath Control
- Take deep breaths before speaking. This can help you maintain a steady voice and reduce anxiety.
- Repeat if Necessary
- If the listener doesn’t understand something, don’t hesitate to repeat it. It’s okay to clarify or rephrase your message.
- Use Visual Aids
- If possible, share visual aids like text messages or emails with important information before the call. This can help your listener understand better.
- Stay Relaxed
- Try to stay calm and composed during the call. If you feel anxious, take a moment to breathe deeply before continuing.
- Use Alternative Communication
- If verbal communication is too difficult, consider using text messages or messaging apps for important conversations.
- Ask for Feedback
- Encourage your conversation partner to let you know if they understand you. This way, you can adjust your speaking style if needed.
Tips for the Conversation Partner
- Be Patient
- Allow the person time to express themselves without rushing. Patience shows that you value their effort and want to understand them.
- Listen Actively
- Pay close attention to what they’re saying. Nod or give verbal affirmations to show you’re engaged in the conversation.
- Use Clarifying Questions
- If something isn’t clear, ask simple questions to clarify. For example, “Did you mean [repeat your understanding]?”
- Avoid Interrupting
- Don’t finish their sentences for them. Give them space to communicate their thoughts completely.
- Stay Positive and Supportive
- Offer encouragement and positive feedback. Let them know you appreciate their effort to communicate.
- Avoid Multitasking
- Focus on the call. Avoid distractions like checking your phone or doing other tasks while speaking.
- Repeat and Confirm
- Summarise what you understand periodically during the conversation to confirm you are both on the same page.
- Choose the Right Time and Place
- Have the conversation in a quiet space with minimal distractions. Ensure both of you are comfortable and ready to talk.
- Be Understanding
- Recognize that dysarthria may make communication more difficult, and be prepared for some frustration on both sides. Approach the conversation with empathy.
- Encourage Written Communication
- If the conversation is challenging, suggest texting or emailing important points. This can help ensure clarity.
By using these tips, both individuals with dysarthria and their conversation partners can foster more effective communication over the phone. It's essential to be patient, supportive, and flexible to make the experience as positive as possible.